TECAUMA’s process
TECAUMA, a specialist in automated handling solutions, offers a fully integrated process, ensuring optimal quality at every stage.
From design to maintenance, our all-in-one process guarantees premium customer service and customized solutions tailored to your industrial needs.
All-in-One Expertise for Your Industrial Projects
TECAUMA manages the entire lifecycle of your equipment:
- Design of solutions tailored to your specific needs.
- Manufacturing and assembly in our workshops.
- Testing and trials to ensure equipment compliance.
- Installation and commissioning on-site.
- Preventive and corrective maintenance for lasting performance.
This integrated model allows TECAUMA to provide automated storage solutions, robotic systems, and other industrial equipment with optimal reliability.
A Customized Preliminary Study to Define Your Needs
From the first contact, a TECAUMA sales engineer will assist you in:
- Analyzing and defining your specific needs.
- Writing a detailed specification document.
- Proposing concrete and budgeted ideas, tailored to your project.
Each proposed solution is accompanied by:
- Realistic 3D visuals to help you visualize the concept.
- Explanatory videos to understand the functionality of the equipment.
TECAUMA can also offer you a 3D simulation of your project in an immersive cube.
This preliminary study phase allows you to validate a solution that perfectly meets your expectations.
The Design and Manufacture of Your Equipment
Once your order is confirmed:
- A dedicated project manager becomes your sole point of contact until the end of the warranty. They ensure the quality of services, responsiveness to your requests, and adherence to deadlines, which are core values at TECAUMA.
- We conduct in-depth testing and a preliminary acceptance of your equipment in our workshops, in your presence. This step guarantees that every robotic solution or automated system meets your requirements before delivery.
- Your teams can familiarize themselves with the equipment before installation.
The installation and commissioning are handled by the expert technicians who designed and tested your equipment, ensuring an optimal startup at your site.
A Responsive and Innovative After-Sales Service
After the warranty, TECAUMA remains by your side with a high-performance after-sales service:
- Fast delivery of spare parts.
- Scheduled maintenance and periodic monitoring of your equipment through TECAUMA service contracts.
- Technical support with modern tools like tablets and smart glasses.
Our goal is to ensure a high equipment availability rate, minimizing production downtime through proactive remote maintenance and fast interventions.
Our Commitments for Your Industrial Projects
- Quality: Solutions that meet your requirements, tested and validated.
- Responsiveness: A single point of contact and rigorous follow-up.
- Reliability: Durable and high-performance equipment.
- Innovation: Technological tools for efficient after-sales service.
Why Choose the TECAUMA’s Process?
With nearly 50 years of experience, TECAUMA is a trusted partner for your industrial projects. We offer:
- A comprehensive and integrated approach, from design to maintenance.
- Custom solutions tailored to your specific processes.
- Personalized customer support, at every stage of the project.
Our Partners
At TECAUMA, we collaborate with trusted partners to provide the best solutions for your industrial projects. These partnerships allow us to offer cutting-edge technologies and ensure the highest quality standards throughout every phase of your project.
